Help & FAQ

Do I need an account to read?

No. You can read every published chapter without signing up. An account lets you save books to your own library.

How do I find and open a book?

Browse all works, explore by author, or use tags to discover genres, themes and settings. Open a book’s page and choose Start, or select a chapter from its contents. Some chapters may not have been published yet.

Add Entold to your home screen to open it like an app. Follow our iPhone and Android installation guide. Entold requires an internet connection; installing it does not download books.

How do I save a book?

Create an account or log in, then open a book’s page and choose Save to library. Find your saved books in your Library when you are signed in.

How do I remove a saved book?

Open its book page and select Saved to library to remove it. Removing a book from your library does not stop you reading it again from the catalog.

How do email codes work?

On the log-in page, enter your account’s email address. Enter the verification code from your email and choose Verify. You do not need a password.

What if my code does not arrive or has expired?

Check the email address shown on the code screen and look in your junk or spam folder. Wait for the Resend countdown to finish, then choose Resend and use the latest code. If you entered the wrong address, reopen the log-in page and start again. Contact us if you still cannot sign in; never send us your verification code.

Can I use a passkey?

If you already have a passkey for your Entold account and your browser supports it, choose Continue with passkey and follow your device’s prompt. If it is unavailable or does not work, use an email code instead.

How do I move between chapters?

Use Previous and Next at the end of a chapter. To choose another chapter, follow the Back to book link at the end of the page to return to its contents.

Can I change the appearance or enlarge the text?

Use the button labelled Switch to dark mode or Switch to light mode in the header. To enlarge the page, use your browser’s zoom controls. Our accessibility page has keyboard and zoom guidance.

Will Entold remember where I stopped?

Yes, when you are signed in. Entold saves the part of the chapter you most recently read and returns you there when you open that chapter again. Reaching the end marks the chapter as complete, and reaching the end of the final chapter marks the book as finished. Signed-out readers can use a browser bookmark instead.

Why is a chapter unavailable?

“Reading content is not available yet” means the chapter has not been published. Choose another chapter from the book’s contents. If you see “This section couldn’t be loaded”, choose Try again to reload it. If the problem continues, send us the page address.

What if my library or reading details fail to load?

Use the Retry control when it is shown. If saving a book fails, try the save button again. You can keep reading published chapters even when your account details are unavailable.

Visit Contact or email support@entold.com for help, to report a typo or to suggest a book. For a book request, include its title and author.

When reporting a problem, include the page address, your device and browser, and a short description of what happened. For a text error, include the chapter and the passage. You can also report an accessibility barrier.